Privacy Policy

Last Updated: April 23, 2026

At HeavensLove.net (referred to as "Heaven's Love," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Data We Collect

To provide our spiritual consultation services, we collect:

• Account Information: Your email address and password when you register.
• Chat History: Transcripts of your conversations with our AI figures to allow you to review previous guidance.
• Payment Data: We use Stripe to process offerings. We do not store your full credit card details on our servers.

2. How We Use Your Data

We process your data based on the following legal grounds:

• Performance of a Contract: To manage your account and provide access to the AI chat service.
• Legitimate Interests: To improve our AI responses and ensure site security.
• Consent: Where you have specifically agreed to receive updates or spiritual insights.

3. Data Retention

We retain your chat history and account data for as long as your account is active. You may request the deletion of your account and associated data at any time by contacting us.

4. Data Security

We implement industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet is 100% secure.

5. Automated Processing

Heaven's Love uses Artificial Intelligence to simulate religious figures. While the AI generates responses based on your input, we do not use your personal data for "automated decision-making" that has legal or significant effects on you.

6. Your Rights

As a resident of the UK or EEA, you have the right to:

• Access, correct, or erase your personal data.
• Object to or restrict our processing of your data.
• Right to Complain: If you have concerns, you have the right to complain directly to us. We will acknowledge your complaint within 30 days and work to resolve it promptly. You also retain the right to contact the Information Commissioner’s Office (ICO).

7. Contact Us

For any privacy-related inquiries, please contact our Data Protection representative at:
RIDGWELL SERVICES LIMITED (No. 16277582)
85 Great Portland Street, First Floor, London, England, W1W 7LT